Uninstall VSee: Windows 7

Support Center > Troubleshooting Connection Issues

Published 04/08/2015 at 12:08am UTC

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Uninstalling and reinstalling VSee can solve a variety of mysterious issues.


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Possible Causes


1. Click on your Start menu in the lower left hand corner (the Windows icon) and then search for%appdata%. You should see the Roaming folder appear.

Screencap showing the search field and resulting folder



2. Open the folder that you find, and look for a folder called VSeeInstall.


Screencap showing folder names 



3. In the VSeeInstall folder should be a file called vseeUninstall.exe. Double-click on it to run it, and it should uninstall. (You should get a confirmation notice; close it.)


Screencap showing different files and the vseeUninstall.exe file 



4. Now reinstall VSee. Please see the following articles for instructions:
This article was last reviewed by our Support team on May 2, 2016.